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Deal with Negative Customer Experiences Like a Pro
No matter the industry, in every business, negative customer feedback is inevitable. Of course you should do your best to avoid it, but h...


What is a Brand Coach and why you should get one!
Brand coaching is a specialised form of coaching that focuses on developing or refining a brand's identity, messaging, and overall strate...


Understanding Your Target Audience - 2024
One of the biggest mistakes early stage business owners run into, is failing to understand their target audience. Your target audience wi...


Rebrand vs Refresh: What's the difference? - 2024
You’ve most likely heard the term rebrand before, and while the rebranding process is extremely useful in some cases, what we see more of...


The Power of Listening: How Customer Feedback Refines Your Brand Strategy
Great brands grow over time - That's a fact! Whilst you can have the absolute best visual identity and your mission, vision and values ca...


The Role of a Brand Coach: A Comprehensive Guide
If you’re reading this, it means that the idea of a brand coach prodded your interest in some way, shape or form. Whether you’re already...


What is an email alias? A quick guide to email branding!
In nearly every brand coaching session, a common question arises: "What is an email alias and how do I use it?" It's clear that this 'email-stuff' isn't always common knowledge. If you haven't had a session with DBJ Studio (yet!), chances are you might be wondering the same thing. In today's post, we're going back to the fundamentals of email branding to demystify it for you. We'll explore:
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